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Frequently Asked Computer Repair Questions
Q: Do you offer PC repair services my area?
A: We currently offer onsite computer repair & service in Sonoma
& Marin Counties.
Q: Do you offer same day PC repair service?
A: In most cases, we can have a technician onsite within 1 day with
no extra charge.
Q: Do you warranty your work?
A: Yes we warranty our work for 30days and back all of our services with a money
back guarantee!! If the same problem occurs within 30 days of service, we will
come back and fix it at no additional charge.
Q: Can I drop my computer off at a local office?
A: Most our services are done outside of our home based office. However
arrangements can always be made if you are more comfortable
dropping your computer off.
Q: Do you service homes and businesses?
A: Yes, we service residential and business customers that need
computer or network services.
Q: How can I schedule an appointment?
A: Please call us at 707-921-1145 or
1-888-386-1085
You can also email us at tech@northbaycomputer.com Q: Can I schedule an appointment online?
A: Not at this time.
Q: Can you fix my computer remotely?
A: Yes we do offer remote repair services
Q: Do you work on Macintosh Computers?
A: Not at this time
Q: How much do you charge for PC repairs?
A: We charge a variety of rates based on the complexity of service you may
require. You can view our rates and monthly specials by
clicking here!
If you need further assistance or help deciding what services fit your needs, Call Us! 707-921-1145 Q: I am having a computer problem that isn't listed in your services. Can you still help me?
A: As long as your problem is a technology related issue, we should be able to
help you with it. Please call our technicians at 707-921-1145
Q: What happens if the technician cannot fix my computer problem?
A: In almost all cases our technicians will be able to fix the problem you are having. Sometimes however, it is more cost effective to
replace your equipment than to repair it. If this is the case, our technicians will recommend what is best for you, and then you can decide how to proceed. If for some reason you have a problem that we can't fix, you will not be charged for any services. Q: Are parts included in your service charge?
A: No.
With the exception of our DC Jack Replacement Service, parts are additional. |
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